Outage in BridgePay Network Solutions

Credit Card Processor - Heartland Payment Systems - Degraded Performance

Resolved Minor
May 20, 2023 - Started over 1 year ago - Lasted 26 minutes
Official incident page

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Outage Details

BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/20/2023 01:03AM

The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.

INVESTIGATING over 1 year ago - at 05/20/2023 12:46AM

BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

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