Outage in BridgePay Network Solutions

Check Processor - Paya - Degraded Performance

Resolved Minor
December 06, 2024 - Started 15 days ago - Lasted 30 minutes
Official incident page

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Outage Details

BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 12/06/2024 09:06PM

The previously reported issue with the Check Processor - Paya has been resolved and transactions are processing normally.

INVESTIGATING 15 days ago - at 12/06/2024 08:48PM

BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

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