Outage in BridgePay Network Solutions
Card Present Transaction/P2PE Transaction Issues
Resolved MinorIncident Report
We are currently investigating issues with our HSM provider causing interment issues with Card Present/P2PE transactions. Card Not Present transactions are not affected.
Components affected
BridgePay Network Solutions BridgePay Gateway API - BridgeComm BridgePay Network Solutions Gateway.Itstgate.com - Virtual Terminal, Reporting, API BridgePay Network Solutions MyBridgePay Portal - Virtual Terminal and ReportingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/23/2025 07:51PM
This incident has been resolved.
MONITORING
9 months ago - at 07/23/2025 07:33PM
Transactions are processing properly and we continue to monitor.
INVESTIGATING
9 months ago - at 07/23/2025 07:13PM
We are currently investigating issues with our HSM provider causing interment issues with Card Present/P2PE transactions. Card Not Present transactions are not affected.
Latest BridgePay Network Solutions outages
Gift Card Processor - eCard - Degraded Performance - 30 days ago
Gateway.Itstgate.com - Virtual Terminal, Reporting, API - Degraded Performance - about 2 months ago
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