Outage in BridgePay Network Solutions
Gift Card Processor - eCard - Degraded Performance
Resolved MinorIncident Report
BridgePay's Network Operations Center has identified Gift Card Processor - eCard is currently having connectivity issues. Merchants using the Gift Card Processor - eCard may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Gift Card Processor - eCard are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Gift Card Processor - eCard are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/18/2026 08:41PM
The previously reported issue with the Gift Card Processor - eCard has been resolved and transactions are processing normally.
INVESTIGATING
about 1 month ago - at 03/18/2026 08:06PM
BridgePay's Network Operations Center has identified Gift Card Processor - eCard is currently having connectivity issues. Merchants using the Gift Card Processor - eCard may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Gift Card Processor - eCard are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
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