Outage in British Columbia Institute of Technology
UCCX Phone Queue Outage
Resolved MajorIncident Report
Please note that we are currently experiencing issues with our BCIT phone queues. We are working on restoring this service as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 03/16/2023 05:13PM
The root cause of this issue was identified, a fix was deployed and monitored. After monitoring, it appears that this service has been restored and is now stable.
MONITORING
almost 3 years ago - at 03/15/2023 10:17PM
The issue has been identified and the fix has been deployed. ITS is monitoring as the service is being restored.
INVESTIGATING
almost 3 years ago - at 03/15/2023 09:17PM
Please note that we are currently experiencing issues with our BCIT phone queues. We are working on restoring this service as soon as possible.
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