Outage in Brivo

Some customers reporting blank page when logging into Brivo Access

Resolved Minor
August 06, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating customer reports that they are sent to a blank page after logging into Brivo Access.
Components affected
Brivo Access
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/06/2025 12:10PM

This incident has been resolved.

MONITORING about 2 months ago - at 08/06/2025 11:57AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 08/06/2025 11:03AM

We are rolling back to the previous version of the Access release from this morning.

INVESTIGATING about 2 months ago - at 08/06/2025 10:36AM

We are currently investigating customer reports that they are sent to a blank page after logging into Brivo Access.

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