Outage in Brivo
Unable to add Wallet Passes on iOS devices in EU.
Resolved MinorIncident Report
We are currently investigating an issue with EU users adding Wallet Passes on iOS. Existing Wallet Passes and all other Brivo Mobile Passes are working as expected on iOS. Brivo Mobile Passes and Google Wallet passes are working as expected on Android. All functionality in the US is working as expected.
Components affected
Brivo Mobile PassNeed to monitor Brivo outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/23/2025 06:13PM
This incident has been resolved.
IDENTIFIED
about 2 months ago - at 09/23/2025 02:14PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 09/23/2025 01:20PM
We are currently investigating an issue with EU users adding Wallet Passes on iOS. Existing Wallet Passes and all other Brivo Mobile Passes are working as expected on iOS. Brivo Mobile Passes and Google Wallet passes are working as expected on Android. All functionality in the US is working as expected.
Latest Brivo outages
Eagle Eye Networks disruption - 5 days ago
Some Access pages returning errors. - 11 days ago
Identified Issue with Brivo Access - 20 days ago
Access events delayed being ingested. - 20 days ago
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