Outage in Brivo
Unable to add Wallet Passes on iOS devices in EU.
Resolved Minor
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Outage Details
We are currently investigating an issue with EU users adding Wallet Passes on iOS. Existing Wallet Passes and all other Brivo Mobile Passes are working as expected on iOS. Brivo Mobile Passes and Google Wallet passes are working as expected on Android. All functionality in the US is working as expected.
Components affected
Brivo Mobile PassLatest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/23/2025 06:13PM
This incident has been resolved.
IDENTIFIED
4 days ago - at 09/23/2025 02:14PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 09/23/2025 01:20PM
We are currently investigating an issue with EU users adding Wallet Passes on iOS. Existing Wallet Passes and all other Brivo Mobile Passes are working as expected on iOS. Brivo Mobile Passes and Google Wallet passes are working as expected on Android. All functionality in the US is working as expected.
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