Outage in Brivo
Unable to add Wallet Passes on iOS devices in EU.
Resolved MinorIncident Report
We are currently investigating an issue with EU users adding Wallet Passes on iOS. Existing Wallet Passes and all other Brivo Mobile Passes are working as expected on iOS. Brivo Mobile Passes and Google Wallet passes are working as expected on Android. All functionality in the US is working as expected.
Components affected
Brivo Mobile PassOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 09/23/2025 06:13PM
This incident has been resolved.
IDENTIFIED
25 days ago - at 09/23/2025 02:14PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
25 days ago - at 09/23/2025 01:20PM
We are currently investigating an issue with EU users adding Wallet Passes on iOS. Existing Wallet Passes and all other Brivo Mobile Passes are working as expected on iOS. Brivo Mobile Passes and Google Wallet passes are working as expected on Android. All functionality in the US is working as expected.
Latest Brivo outages
Brivo API Disruption - 2 months ago
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Brivo Service Disruption for Europe Region - 3 months ago
Brivo API Disruption - 3 months ago
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