Outage in Bubble

Email sending for users who have not provided their own API key

Resolved Minor
May 29, 2024 - Started 11 months ago - Lasted 3 days
Official incident page

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Outage Details

We are aware of an issue with email sending and adjacent functionality on the Bubble platform. We are investigating the situation and connecting with our provider.
Components affected
Bubble Main Cluster
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/01/2024 05:30PM

This incident has been resolved.

MONITORING 11 months ago - at 06/01/2024 03:32PM

We have been able to resolve the situation with our email provider. It appears like emails using the shared key appear to be sent properly. We are monitoring the situation to make sure it is resolved

IDENTIFIED 11 months ago - at 05/30/2024 02:55PM

This issue only affects users who have not provided a Sendgrid API key and are using our free shared service. Please see https://forum.bubble.io/t/status-update-bubble-app-emailing-via-free-shared-sendgrid-down/324464 for more information

INVESTIGATING 11 months ago - at 05/29/2024 06:45PM

We are aware of an issue with email sending and adjacent functionality on the Bubble platform. We are investigating the situation and connecting with our provider.

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