Major AWS outage affecting Buffer and our connected platforms, including our help desk

The AWS outage is resolving and our services are coming back. If you experienced issues during this time, please feel free to retry your request. Any failed posts that occurred during this time will need to be retried, as well. We are keeping a close eye on things and will keep you updated with any further developments. We will provide a final update once we confirm that the service is fully restored.

There is a major widespread AWS outage that is affecting our core services and tools that we use. This is impacting our ability to create and publish posts, create new Buffer accounts, and other basic services.



Due to the outage we are unable to access our Help Desk to respond to customer emails. We’ll continue to provide updates here. We appreciate your patience and understanding.

There is a widespread AWS outage that is affecting our core services and tools that we use. This is impacting our ability to publish posts, create new Buffer accounts, as well as reply to customers quickly. We’ll continue to provide updates here. We appreciate your patience and understanding.

We’re currently investigating an issue causing posts to fail for many users. Our team is actively working to resolve this as quickly as possible. We sincerely apologise for the disruption.