Outage in Buffer

AWS outage causing potential network issues

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted about 10 hours

Incident Report

Our cloud provider, AWS, is continuing to experience service issues. This may affect the ability to create posts, upload media, publish posts, and perform other actions in Buffer. We are keeping a close eye on their Status Page. This outage also affects access to our Help Desk and the ability to reply to customers. We are truly sorry for the disruptions and will keep this updated.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 2 months ago - at 10/20/2025 03:43PM

Our cloud provider, AWS, is continuing to experience service issues. This may affect the ability to create posts, upload media, publish posts, and perform other actions in Buffer. We are keeping a close eye on their Status Page.

This outage also affects access to our Help Desk and the ability to reply to customers. We are truly sorry for the disruptions and will keep this updated.

IDENTIFIED about 2 months ago - at 10/20/2025 03:25PM

We have confirmed that the issues are related to the AWS outage.

MONITORING about 2 months ago - at 10/20/2025 03:18PM

Our cloud provider, AWS, is continuing to experience service issues. This may affect the ability to create posts, upload media, publish posts, and perform other actions in Buffer. We are keeping a close eye on their Status Page.

This outage also affects access to our Help Desk and the ability to reply to customers. We are truly sorry for the disruptions and will keep this updated.

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