Outage in Buffer

AWS outage causing potential network issues

Resolved Minor
October 20, 2025 - Started 4 days ago - Lasted about 10 hours

Incident Report

Our cloud provider, AWS, is continuing to experience service issues. This may affect the ability to create posts, upload media, publish posts, and perform other actions in Buffer. We are keeping a close eye on their Status Page. This outage also affects access to our Help Desk and the ability to reply to customers. We are truly sorry for the disruptions and will keep this updated.

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Latest Updates ( sorted recent to last )
IDENTIFIED 4 days ago - at 10/20/2025 03:43PM

Our cloud provider, AWS, is continuing to experience service issues. This may affect the ability to create posts, upload media, publish posts, and perform other actions in Buffer. We are keeping a close eye on their Status Page.

This outage also affects access to our Help Desk and the ability to reply to customers. We are truly sorry for the disruptions and will keep this updated.

IDENTIFIED 4 days ago - at 10/20/2025 03:25PM

We have confirmed that the issues are related to the AWS outage.

MONITORING 4 days ago - at 10/20/2025 03:18PM

Our cloud provider, AWS, is continuing to experience service issues. This may affect the ability to create posts, upload media, publish posts, and perform other actions in Buffer. We are keeping a close eye on their Status Page.

This outage also affects access to our Help Desk and the ability to reply to customers. We are truly sorry for the disruptions and will keep this updated.

Latest Buffer outages

AWS outage causing potential network issues - 4 days ago
Major AWS outage affecting Buffer and our connected platforms, including our help desk - 4 days ago
Issue Publishing Posts to [Social Network] - 5 days ago
Facebook and Instagram data not updating in Engage, Community (Beta), and Analyze - 16 days ago
Buffer Service Disruption - about 1 month ago

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