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Outage in Buffer

Instagram Publishing – Degraded Success Rate

Minor
May 23, 2026 - Started about 6 hours ago

Incident Report

We have identified an ongoing issue affecting Instagram publishing through Buffer. Our investigation indicates this is caused by a degradation in Meta's Instagram Graph API, specifically during the media publishing process. Buffer's systems are operating normally — posts are being submitted successfully, but Meta's API is returning errors when processing them. No other networks (Facebook, Threads, LinkedIn, etc.) are affected. We recommend not retrying failed posts at this time, as the issue is on Meta's side and repeated attempts are unlikely to succeed until Meta resolves the degradation. We are actively monitoring the situation and will provide updates as the status changes. We sincerely apologize for the inconvenience.

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IDENTIFIED about 6 hours ago - at 05/23/2026 07:57AM

We have identified an ongoing issue affecting Instagram publishing through Buffer.

Our investigation indicates this is caused by a degradation in Meta's Instagram Graph API, specifically during the media publishing process. Buffer's systems are operating normally — posts are being submitted successfully, but Meta's API is returning errors when processing them. No other networks (Facebook, Threads, LinkedIn, etc.) are affected.

We recommend not retrying failed posts at this time, as the issue is on Meta's side and repeated attempts are unlikely to succeed until Meta resolves the degradation.

We are actively monitoring the situation and will provide updates as the status changes. We sincerely apologize for the inconvenience.

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