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Outage in Buffer

Instagram Publishing – Degraded Success Rate

Resolved Minor
May 23, 2026 - Started 21 days ago - Lasted 4 days

Incident Report

We have identified an ongoing issue affecting Instagram publishing through Buffer. Our investigation indicates this is caused by a degradation in Meta's Instagram Graph API, specifically during the media publishing process. Buffer's systems are operating normally — posts are being submitted successfully, but Meta's API is returning errors when processing them. No other networks (Facebook, Threads, LinkedIn, etc.) are affected. We recommend not retrying failed posts at this time, as the issue is on Meta's side and repeated attempts are unlikely to succeed until Meta resolves the degradation. We are actively monitoring the situation and will provide updates as the status changes. We sincerely apologize for the inconvenience.

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Latest Updates ( sorted recent to last )
MONITORING 17 days ago - at 05/27/2026 05:24PM

Meta's engineering team have resolved the underlying API issue, and our monitoring is indicating a return to normal success rates. We'll keep an eye on this for now to ensure the fix is stable.

IDENTIFIED 18 days ago - at 05/26/2026 05:20AM

We've deployed a temporary fix that has restored Instagram publishing success rates to normal levels while we wait for Meta to roll out a permanent fix on their end. If you have failed posts from earlier, you can retry them now. If a retry doesn't go through, refreshing your Instagram channel connection should help. We're continuing to monitor closely.

IDENTIFIED 19 days ago - at 05/25/2026 08:58AM

We're continuing to see issues with publishing to Instagram. Other tools using Meta's API have reported similar issues. We've reported the issue to Meta and will share updates as we have them.

IDENTIFIED 21 days ago - at 05/23/2026 07:57AM

We have identified an ongoing issue affecting Instagram publishing through Buffer.

Our investigation indicates this is caused by a degradation in Meta's Instagram Graph API, specifically during the media publishing process. Buffer's systems are operating normally — posts are being submitted successfully, but Meta's API is returning errors when processing them. No other networks (Facebook, Threads, LinkedIn, etc.) are affected.

We recommend not retrying failed posts at this time, as the issue is on Meta's side and repeated attempts are unlikely to succeed until Meta resolves the degradation.

We are actively monitoring the situation and will provide updates as the status changes. We sincerely apologize for the inconvenience.

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