Outage in Bugfender

Elevated API Errors

Resolved Major
November 06, 2025 - Started 8 days ago - Lasted about 4 hours
Official incident page

Incident Report

We're experiencing an elevated level of API errors and are currently looking into the issue.
Components affected
Bugfender Log ingestion API

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 11/06/2025 08:34PM

This incident has been resolved.

MONITORING 8 days ago - at 11/06/2025 06:47PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 days ago - at 11/06/2025 05:15PM

We keep investigating the root cause of the errors, meanwhile the API is working but log processing can be somewhat delayed

INVESTIGATING 8 days ago - at 11/06/2025 05:02PM

We're experiencing an elevated level of API errors and are currently looking into the issue.

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