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Outage in Bugsnag

Issues with the Traces and Spans API

Minor
October 01, 2026 - Started about 8 hours ago
Official incident page

Incident Report

We are experiencing issues with the Traces and Spans API and are investigating the matter. There may be data loss in your performance metrics during this period, although BugSnag's Performance SDKs will retry sending trace and span data.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 2 hours ago - at 10/01/2026 08:18PM

We've deployed a workaround and the service has stabilized. We'll continue to monitor system performance as the investigation continues.

INVESTIGATING about 8 hours ago - at 10/01/2026 02:34PM

We are experiencing issues with the Traces and Spans API and are investigating the matter.
There may be data loss in your performance metrics during this period, although BugSnag's Performance SDKs will retry sending trace and span data.

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