Outage in Bugsnag
Issues with the Traces and Spans API
Resolved MinorIncident Report
Summary AI Generated
Bugsnag's Traces and Spans API experienced issues over approximately 46.6 hours, potentially causing data loss in performance metrics. A workaround was deployed early in the incident to stabilize the service, followed by a permanent fix that restored normal operation. The incident was fully resolved on October 3, 2026.
We are experiencing issues with the Traces and Spans API and are investigating the matter.
There may be data loss in your performance metrics during this period, although BugSnag's Performance SDKs will retry sending trace and span data.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/03/2026 01:07PM
This incident has been resolved.
MONITORING
about 1 month ago - at 10/02/2026 06:38PM
A permanent fix has been implemented and services have returned to typical operation. The team will continue monitoring to ensure consistent system performance.
INVESTIGATING
about 2 months ago - at 10/01/2026 08:18PM
We've deployed a workaround and the service has stabilized. We'll continue to monitor system performance as the investigation continues.
INVESTIGATING
about 2 months ago - at 10/01/2026 02:34PM
We are experiencing issues with the Traces and Spans API and are investigating the matter.
There may be data loss in your performance metrics during this period, although BugSnag's Performance SDKs will retry sending trace and span data.
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