Outage in Buildkite

Increase latency and error rates for API requests

Resolved Minor
December 11, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We've identified increased latency and error rates on all API requests (REST, GraphQL, Agent API)
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/11/2024 02:05AM

While rolling out a change to test a new version of Rails on a small percentage of traffic, some web services were not scaled sufficiently to meet demand. This resulted in a 15 minute period where services did not have sufficient capacity.

MONITORING 4 months ago - at 12/11/2024 01:16AM

We have identified and rectified an issue with scaling of our API web servers and continue to monitor

INVESTIGATING 4 months ago - at 12/11/2024 01:02AM

We've identified increased latency and error rates on all API requests (REST, GraphQL, Agent API)

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