Outage in Buildkite

Degraded Performance

Resolved Minor
March 05, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating reports of users being unable to access the web app and experiencing increased error rates on the API.
Components affected
Buildkite Agent API Buildkite Web
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/05/2025 07:19PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 03/05/2025 06:35PM

We have identified and isolated an unhealthy database shard, and have brought the majority of customers back online. We are continuing to restore service to the remainder of customers.

INVESTIGATING about 2 months ago - at 03/05/2025 06:12PM

We are continuing to investigate the issue.

INVESTIGATING about 2 months ago - at 03/05/2025 05:50PM

We are currently investigating reports of users being unable to access the web app and experiencing increased error rates on the API.

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