Degraded performance and request timeouts

We have resolved the issue with bad query plans in our database causing inefficient queries that triggered increased latency and error rates. We continue to investigate the cause and further mitigations that are necessary to prevent the issue from re-occurring.

We are deploying a change to improve database performance and resolve the incorrect query plan on a single shard. The impact is contained to a subset of customers on the impacted database. We will provide an update in the next 20 minutes on our progress.

We've identified an incorrect database query plan that is affecting some customers. We're working to resolve.

We're experiencing degraded performance and query timeouts for a subset of customers. We're currently investigating the cause.