Outage in Buildkite
Unexpected agent disconnection for some customers
Resolved MinorIncident Report
Summary AI Generated
A defective request routing change deployed to `agent-edge.buildkite.com` at 06:04 UTC caused some customers' agents to abruptly disconnect. The change was reverted at 06:09 UTC, restoring connectivity, though some agents required a manual service restart to reconnect. The incident lasted approximately 1.6 hours before being fully resolved.
At 06:04 UTC we deployed a defective request routing change to `agent-edge.buildkite.com`, which caused some customers' agents to abruptly disconnect.
At 06:09 UTC we noticed the problem, and immediately reverted the change. We began to observe recovery at 06:10 UTC, and are continuing to monitor.
Components affected
Buildkite Agent APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/25/2026 08:16AM
This incident has been resolved.
MONITORING
1 day ago - at 08/25/2026 07:42AM
Agent connectivity is recovered, but some agents are not reconnecting automatically after the earlier forced disconnects.
We recommend restarting agent service to make agents reconnect.
MONITORING
1 day ago - at 08/25/2026 06:41AM
At 06:04 UTC we deployed a defective request routing change to `agent-edge.buildkite.com`, which caused some customers' agents to abruptly disconnect.
At 06:09 UTC we noticed the problem, and immediately reverted the change. We began to observe recovery at 06:10 UTC, and are continuing to monitor.
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