Buildkite experienced a 1.6-hour incident where the Agent API suffered increased latency and errors, preventing a subset of customers' agents from registering with Buildkite and causing builds to back up. Engineers identified the root cause and deployed fixes, observing signs of recovery shortly after. Mitigation was confirmed successful and all systems returned to normal stability.
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Mitigation strategies worked as expected and now agent registration is back to normal. All systems are stable now.
Recovery is underway; we'll keep monitoring until recovery is complete.
We have rolled out a few changes to fix the underlying issues and are seeing signs of recovery.
We'll keep monitoring until all systems are fully recovered and communicate once we are confident everything is stable again.
We identified issues affecting certain customers when the buildkite-agent attempts to register with Buildkite. When agents are not able to register, builds may start to back up.
We've identified a potential root case and are attempting changes to fix it.
We're seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.
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