Outage in Built Technologies

MFA codes incorrectly showing invalid

Resolved Minor
June 26, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating the cause of an incident identified at 9:30 AM CT on 6/26 causing MFA codes to display as invalid. However, the codes users receive are valid, and users can refresh their browsers after receiving the 'invalid' error to access Built. We apologize for any inconvenience this causes and appreciate your patience as we work to resolve this issue.
Components affected
Built Technologies Authentication and User Management
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/26/2025 04:03PM

We've confirmed resolution of the incident identified at 9:30 AM CT on 6/26 causing MFA codes to display as invalid.

Thank you for your patience. We apologize for any inconvenience this caused.

INVESTIGATING about 1 month ago - at 06/26/2025 03:08PM

We are currently investigating the cause of an incident identified at 9:30 AM CT on 6/26 causing MFA codes to display as invalid. However, the codes users receive are valid, and users can refresh their browsers after receiving the 'invalid' error to access Built.

We apologize for any inconvenience this causes and appreciate your patience as we work to resolve this issue.

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