Outage in Built

MFA codes incorrectly showing invalid

Resolved Minor

June 26, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating the cause of an incident identified at 9:30 AM CT on 6/26 causing MFA codes to display as invalid. However, the codes users receive are valid, and users can refresh their browsers after receiving the 'invalid' error to access Built. We apologize for any inconvenience this causes and appreciate your patience as we work to resolve this issue.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/26/2025 04:03PM

We've confirmed resolution of the incident identified at 9:30 AM CT on 6/26 causing MFA codes to display as invalid.

Thank you for your patience. We apologize for any inconvenience this caused.

INVESTIGATING 10 months ago - at 06/26/2025 03:08PM

We are currently investigating the cause of an incident identified at 9:30 AM CT on 6/26 causing MFA codes to display as invalid. However, the codes users receive are valid, and users can refresh their browsers after receiving the 'invalid' error to access Built.

We apologize for any inconvenience this causes and appreciate your patience as we work to resolve this issue.

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