Outage in Built
Users Experiencing Issues with Draw Desk Portfolio, Find Loans and calculations on the Deal Overview Screen
Resolved MajorIncident Report
As of 1:30 PM CT on 08/15 we have identified an incident driving some users to experience issues viewing projects on the Draw Desk, Portfolio, Find Loans, and calculations on the Deal Overview screen. We are working on a solution that will restore full functionality.
We appreciate your patience and thank you for your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/15/2025 09:08PM
We have resolved the issue driving some users to experience issues viewing projects on the Draw Desk, Portfolio, Find Loans, and calculations on the Deal Overview screen.
We appreciate your patience and should you have any additional questions please contact our Support team at 800-655-8138 or utilize the chat feature in Built.
MONITORING
8 months ago - at 08/15/2025 08:35PM
We have resolved the core issue driving some users to experience issues viewing projects on the Draw Desk, Portfolio, Find Loans, and calculations on the Deal Overview screen. Users may experience some delays in updates on these screens while our systems recover.
We appreciate your patience and should you have any additional questions please contact our Support team at 800-655-8138 or utilize the chat feature in Built.
IDENTIFIED
8 months ago - at 08/15/2025 07:43PM
We’ve identified the issue driving some users to experience issues viewing projects on the Draw Desk, Portfolio, Find Loans, and calculations on the Deal Overview screen.
We appreciate your patience and will continue to share updates as more information becomes available.
INVESTIGATING
8 months ago - at 08/15/2025 06:52PM
As of 1:30 PM CT on 08/15 we have identified an incident driving some users to experience issues viewing projects on the Draw Desk, Portfolio, Find Loans, and calculations on the Deal Overview screen. We are working on a solution that will restore full functionality.
We appreciate your patience and thank you for your understanding.
Latest Built outages
Integration Pipeline Failures - about 11 hours ago
Issues viewing inspections schedule in BIA app - 11 days ago
Temporary Integration Outage in CLA+ and Deal Management - about 1 month ago
Release of Retainage Blocked CLA+ - about 1 month ago
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