Outage in Built Technologies

Users Experiencing Issues with Draw Desk Portfolio, Find Loans and calculations on the Deal Overview Screen

Resolved Major
August 15, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Need to monitor Built Technologies outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Built Technologies, and never miss an outage again.
Start Free Trial

Outage Details

As of 1:30 PM CT on 08/15 we have identified an incident driving some users to experience issues viewing projects on the Draw Desk, Portfolio, Find Loans, and calculations on the Deal Overview screen. We are working on a solution that will restore full functionality. We appreciate your patience and thank you for your understanding.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/15/2025 09:08PM

We have resolved the issue driving some users to experience issues viewing projects on the Draw Desk, Portfolio, Find Loans, and calculations on the Deal Overview screen.

We appreciate your patience and should you have any additional questions please contact our Support team at 800-655-8138 or utilize the chat feature in Built.

MONITORING about 2 months ago - at 08/15/2025 08:35PM

We have resolved the core issue driving some users to experience issues viewing projects on the Draw Desk, Portfolio, Find Loans, and calculations on the Deal Overview screen. Users may experience some delays in updates on these screens while our systems recover.

We appreciate your patience and should you have any additional questions please contact our Support team at 800-655-8138 or utilize the chat feature in Built.

IDENTIFIED about 2 months ago - at 08/15/2025 07:43PM

We’ve identified the issue driving some users to experience issues viewing projects on the Draw Desk, Portfolio, Find Loans, and calculations on the Deal Overview screen.

We appreciate your patience and will continue to share updates as more information becomes available.

INVESTIGATING about 2 months ago - at 08/15/2025 06:52PM

As of 1:30 PM CT on 08/15 we have identified an incident driving some users to experience issues viewing projects on the Draw Desk, Portfolio, Find Loans, and calculations on the Deal Overview screen. We are working on a solution that will restore full functionality.

We appreciate your patience and thank you for your understanding.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook