Outage in Built Technologies

Issue When Approving Draws in CLA+

Resolved Major
September 25, 2025 - Started 14 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue that is impacting all Built CLA+ users causing issues approving a draw. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. At this time, we have an estimated time for resolution that is 10:40AM CST. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 09/25/2025 05:22PM

As of 12PM CST, September 25th 2025 we’ve confirmed full resolution of the issues approving a draw in CLA+ beginning at roughly 10:00 AM CST, September 25th 2025.
All impacted users have been contacted directly. Should you have any questions or concerns please contact our Support team at 800-655-8138.
Thank you for your patience. We apologize for any inconvenience this caused.

MONITORING 14 days ago - at 09/25/2025 03:44PM

At approximately 10:30AM CST, September 25th 2025 we implemented a fix for the incident that caused issues approving a draw in CLA+ beginning at roughly 10:00 AM CST, September 25th 2025.
We are closely monitoring the situation to ensure the issue is fully resolved.
We are contacting all impacted users directly and should you have any questions or concerns please contact our Support team at 800-655-8138.
Thank you for your patience during this time. We apologize for any inconvenience this has caused.

IDENTIFIED 14 days ago - at 09/25/2025 03:07PM

We have identified an issue that is impacting all Built CLA+ users causing issues approving a draw. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible.
At this time, we have an estimated time for resolution that is 10:40AM CST. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

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