Outage in Built Technologies

Client Data Integrations - Delayed Processing

Resolved Major
October 07, 2025 - Started 24 days ago - Lasted about 4 hours
Official incident page

Incident Report

We have identified the cause of the incident affecting data integrations within Built products. As a result of this issue, scheduled data integrations did not run as expected, and reconciliation reports are currently delayed. Our team is actively working to determine and implement a permanent fix to restore normal operations. We appreciate your patience and understanding while we work to resolve this issue as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 10/07/2025 08:55PM

As of 3:50 PM CT on 10/7 we've confirmed full resolution of the issue affecting data integrations within Built products. Data integrations are now running successfully and without any delay. No actions are required from users who experienced delays, as all previously delayed runs are confirmed to have successfully run.

Thank you for your patience as we worked through this issue. We apologize for any inconvenience this caused.

MONITORING 24 days ago - at 10/07/2025 06:33PM

At 12:40 PM CT on 10/7 we implemented a fix for the incident affecting data integrations within Built products. Early results indicate that data integrations are now running successfully. Reconciliation reports will process on a delay as the integration pipelines work through the backlog, without any action required by our customers.
Our team is actively monitoring system performance to confirm full restoration and stability. We will provide a final update once the issue has been fully confirmed as resolved.

IDENTIFIED 24 days ago - at 10/07/2025 05:31PM

We have identified the cause of the incident affecting data integrations within Built products. As a result of this issue, scheduled data integrations did not run as expected, and reconciliation reports are currently delayed.
Our team is actively working to determine and implement a permanent fix to restore normal operations. We appreciate your patience and understanding while we work to resolve this issue as quickly as possible.

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