Built site availability and reporting pipelines blocked due to widespread outage

As of 5:00 AM CDT on October 21st 2025 users have been able to access their Built accounts. After 6 hours of monitoring without any issues we resolving this incident. All file-based and scheduled pipelines have been rerun that would have run during the 24h outage, without any need for customer action.

We appreciate your patience during this time and should you have any continued issues please contact our Support Team directly at 800-655-8138.

The application has been restored. We will continue monitoring for disruptions.

At approximately 1:30 AM CT on 10/21 we have confirmed recovery for our CLA, LWCP, and Construction Financials for GC's applications including integrations and reporting. We are closely monitoring the situation to ensure the issue is fully resolved.

We are still experiencing errors with our CLA+, Deal Management, and Construction Financials for Owners applications due to downstream providers that may cause intermittent issues.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.

Access to Built continues to be impacted by the widespread Amazon Web Services (AWS) outage affecting many platforms and services today.

While we are beginning to see signs of recovery in some areas of the AWS infrastructure, service has not yet returned to the level of stability and performance required for Built to be fully operational.

We remain in close contact with the AWS team and are working to ensure that our services are restored as soon as the underlying issues are fully resolved. We will continue to monitor progress closely and provide updates as new information becomes available.

Thank you for your continued patience.

Access to Built remains blocked by the widespread Amazon Web Services (AWS) outage impacting many websites and platforms today.

We are actively working with the AWS team to ensure that our services are restored as soon as the underlying issues are resolved. While we do not have a confirmed resolution time from AWS yet, we are monitoring the situation closely and will continue to provide updates as more information becomes available.

We sincerely appreciate your continued patience and understanding.

There is a major outage tied to a widespread disruption with Amazon Web Services (AWS), which powers many of the applications and platforms you use daily, including Built.
Our team is actively monitoring the situation and working to restore service as soon as AWS resolves the issue.
We really appreciate your patience during this time and we will keep our status page updated with the latest information.

Data processing and integrations are delayed due to a service provider outage. We are seeing recovery and will continue to monitor recovery and provide updates.