Outage in Built
Duplicate property records on Portfolio page
Resolved MinorIncident Report
We are currently investigating the cause of an incident identified at 10:30 AM CT on 10/22 impacting the Portfolio Page in CLA+, Deal Management, and Construction Financials, causing each property to be displayed twice. Any exports from the Portfolio Page will reflect the same issue.
As a workaround, users can go to the Reporting page, which is not impacted and is accurately displaying all data. At this time we do not know the cause of the incident or have an estimated time for resolution.
We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/22/2025 06:46PM
As of 1:45 PM CT on 10/22 we’ve confirmed that the fix implemented at 12:30 PM CT fully resolved the issue impacting the Portfolio Page in CLA+, Deal Management, and Construction Financials, causing each property to be displayed twice.
Thank you for your patience. We apologize for any inconvenience this caused.
MONITORING
6 months ago - at 10/22/2025 05:41PM
At approximately 12:30 PM CT on 10/22 we implemented a fix for the incident impacting the Portfolio Page in CLA+, Deal Management, and Construction Financials, causing each property to be displayed twice. We are closely monitoring the situation to ensure the issue is fully resolved.
Thank you for your patience during this time. We apologize for any inconvenience this has caused.
INVESTIGATING
6 months ago - at 10/22/2025 04:18PM
We are currently investigating the cause of an incident identified at 10:30 AM CT on 10/22 impacting the Portfolio Page in CLA+, Deal Management, and Construction Financials, causing each property to be displayed twice. Any exports from the Portfolio Page will reflect the same issue.
As a workaround, users can go to the Reporting page, which is not impacted and is accurately displaying all data. At this time we do not know the cause of the incident or have an estimated time for resolution.
We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
Latest Built outages
Integration Pipeline Failures - about 11 hours ago
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Temporary Integration Outage in CLA+ and Deal Management - about 1 month ago
Release of Retainage Blocked CLA+ - about 1 month ago
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