Outage in Built Technologies

Availability issues for Built Connect Add In and user login

Resolved Major
October 29, 2025 - Started about 2 months ago - Lasted about 9 hours
Official incident page

Incident Report

Access to some elements of our application, including Built Connect Add In, may be blocked by the widespread Microsoft Azure outage impacting many websites and platforms today. We are actively working to ensure that our services are restored as soon as the underlying issues are resolved. While we do not have a confirmed resolution time yet, we are monitoring the situation closely and will continue to provide updates as more information becomes available. We sincerely appreciate your continued patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/30/2025 02:31AM

As of 8:00 PM CST on October 29, 2025, we’ve confirmed full resolution of the issues impacting the Built Connect Add-In and SSO following the widespread Microsoft Azure outage that began earlier today.

No further action is required from customers at this time.

Thank you for your patience. We apologize for any inconvenience this caused.

IDENTIFIED about 2 months ago - at 10/29/2025 07:34PM

We are seeing signs of recovery following the widespread Microsoft Azure outage impacting many websites and platforms today. Access to some elements of our application — including the Built Connect Add-In and SSO — may still be limited for some users.

Our team is actively monitoring the situation and working to ensure our services are fully restored as soon as the underlying issues are resolved.

We sincerely appreciate your continued patience and understanding.

IDENTIFIED about 2 months ago - at 10/29/2025 05:45PM

Access to some elements of our application, including Built Connect Add In, may be blocked by the widespread Microsoft Azure outage impacting many websites and platforms today.

We are actively working to ensure that our services are restored as soon as the underlying issues are resolved. While we do not have a confirmed resolution time yet, we are monitoring the situation closely and will continue to provide updates as more information becomes available.

We sincerely appreciate your continued patience and understanding.

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