Outage in Built Technologies

CLA users unable to submit draws

Resolved Major
October 30, 2025 - Started about 18 hours ago - Lasted 38 minutes
Official incident page

Incident Report

We have identified the cause of the incident blocking users from submitting draws beginning at roughly 10:40 AM on 10/30. We are working on a solution that will restore full functionality. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.
Components affected
Built Technologies Accounting and Draw Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 10/30/2025 04:08PM

As of 11:05 AM CT we've confirmed full resolution of the issue that blocked users from submitting or editing draws or inspections in CLA beginning at roughly 10:40 AM on 10/30.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.

MONITORING about 18 hours ago - at 10/30/2025 04:01PM

At approximately 10:55 AM CT we implemented a fix for the incident that blocked users from submitting or editing draws or inspections in CLA beginning at roughly 10:40 AM on 10/30. We are closely monitoring the situation to ensure the issue is fully resolved.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.

IDENTIFIED about 18 hours ago - at 10/30/2025 03:51PM

We have identified the cause of the incident blocking users from submitting draws beginning at roughly 10:40 AM on 10/30. We are working on a solution that will restore full functionality.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

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