Outage in Built
Newly invited users unable to log into Built
Resolved MajorIncident Report
We have identified the cause of the incident causing new users to encounter an error upon registering with Built. This issue is impacting all products besides CLA.
We are working on a solution that will restore full functionality. As a workaround, some users have been able to navigate to https://id.getbuilt.com/logout to log out following sign-up, then log in again without issue.
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/22/2025 12:59AM
As of approximately 7 PM CT on 11/21 we've confirmed resolution of the incident causing new users to encounter an error upon registering with Built. This issue was impacting CLA+, Construction Financials and Construction Payments.
Thank you for your patience during this time. We apologize for any inconvenience this has caused.
IDENTIFIED
5 months ago - at 11/21/2025 06:42PM
We have identified the cause of the incident causing new users to encounter an error upon registering with Built. This issue is impacting all products besides CLA.
We are working on a solution that will restore full functionality. As a workaround, some users have been able to navigate to https://id.getbuilt.com/logout to log out following sign-up, then log in again without issue.
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.
Latest Built outages
Integration Pipeline Failures - about 11 hours ago
Issues viewing inspections schedule in BIA app - 11 days ago
Temporary Integration Outage in CLA+ and Deal Management - about 1 month ago
Release of Retainage Blocked CLA+ - about 1 month ago
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