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Outage in Built

Partial Data Integration Outage

Resolved Minor
February 18, 2026 - Started 2 months ago - Lasted about 4 hours

Incident Report

We have identified the cause of the incident impacting event-driven data integrations, causing issues with data generating in outbound reports to clients across CLA and CLA+ beginning on 02/13. We are working on a solution that will restore full functionality. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

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Latest Updates ( sorted recent to last )
MONITORING 2 months ago - at 02/19/2026 12:19AM

At approximately 6:00 PM CST on 02/18, we implemented a fix for the issue that caused data generation failures in outbound reports and API calls impacting event-driven integrations in CLA+ beginning at roughly 5:00 AM CST on 02/17. We are actively monitoring the system to ensure the fix is fully effective and that all functionality has been restored.



We are also working directly with affected clients to ensure any delayed or impacted data is delivered as expected.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.

IDENTIFIED 2 months ago - at 02/18/2026 10:41PM

We have identified the cause of the incident impacting event-driven data integrations, causing issues with data generating in outbound reports or API calls to clients across CLA and CLA+ beginning on 02/17. We are working on a solution that will restore full functionality.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

INVESTIGATING 2 months ago - at 02/18/2026 09:20PM

We are investigating an incident impacting event-driven data integrations, causing issues with data generating in outbound reports or API calls to clients across CLA and CLA+ beginning on 02/13. We are working on a solution that will restore full functionality.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

IDENTIFIED 2 months ago - at 02/18/2026 09:16PM

We have identified the cause of the incident impacting event-driven data integrations, causing issues with data generating in outbound reports to clients across CLA and CLA+ beginning on 02/13. We are working on a solution that will restore full functionality.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

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