**Bullhorn ATS/CRM experienced a 22-hour integration issue with Greenshades** in which some users encountered inaccurate statuses when exporting payable charges to Greenshades, affecting multiple clusters across the platform. Both the Greenshades team and Bullhorn Technical Engineering investigated and worked on a fix, with a resolution implemented and monitored before the incident was fully resolved.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
Impact: Some users may experience inaccurate statuses when exporting payable charges to Greenshades.
System: Bullhorn ATS/CRM
Cluster(s): CLS30, CLS31, CLS32, CLS33, CLS34, CLS35, CLS40, CLS41, CLS42, CLS43, CLS44, CLS45
Service: All
Description: The Greenshades team is investigating this issue, Bullhorn Technical Engineering is working on implementing a workaround and further updates will be posted here when available. Please continue to push payroll through as normal.
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