Bullhorn's third-party case tracking system experienced an outage lasting approximately 2.6 hours, disrupting the company's ability to handle customer support cases, live chats, and phone calls. Technical teams worked with the vendor to investigate and restore functionality. The incident was resolved within the same day.
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This incident has been resolved.
We are experiencing an unexpected outage with our 3rd party case tracking system, which is temporarily impacting our ability to service customer cases, live chats, and phone calls as normal.
Our technical teams are actively investigating the issue with the vendor and working to restore full functionality as quickly as possible.
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