Outage in Butler

Degraded performance while extracting documents

Resolved Minor
March 08, 2022 - Started over 3 years ago
Official incident page

Incident Report

We are seeing degraded performance from one of our Cloud Providers. This is causing some documents to take 2-10 minutes to process. We are actively working with them to root cause and resolve this issue.

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 03/08/2022 06:11PM

This incident has been resolved.

MONITORING over 3 years ago - at 03/07/2022 10:58PM

The degraded performance is no longer actively occurring, but we are still working with the Cloud Provider on the root cause, and closely monitoring performance in the meantime.

IDENTIFIED over 3 years ago - at 03/07/2022 07:05PM

We are seeing degraded performance from one of our Cloud Providers. This is causing some documents to take 2-10 minutes to process. We are actively working with them to root cause and resolve this issue.

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Cloud Provider Outage - almost 4 years ago
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