Outage in Butler
Degraded performance while extracting documents
Resolved MinorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
The degraded performance is no longer actively occurring, but we are still working with the Cloud Provider on the root cause, and closely monitoring performance in the meantime.
We are seeing degraded performance from one of our Cloud Providers. This is causing some documents to take 2-10 minutes to process. We are actively working with them to root cause and resolve this issue.
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