Outage in Buttondown

Backend processing down

Resolved Major
May 02, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Our primary backing Redis cluster was taken offline by our vendor for unscheduled maintenance. Monitoring and shifting traffic over to the backup.
Components affected
API Email delivery

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/02/2024 07:39PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/02/2024 06:26PM

We've migrated our full traffic over to the backup cluster. There might be some in-flight things such as scheduled emails that will be delayed until the primary cluster is back online, but the majority of operations should be back online and there is no data loss.

MONITORING over 1 year ago - at 05/02/2024 06:11PM

Our primary backing Redis cluster was taken offline by our vendor for unscheduled maintenance. Monitoring and shifting traffic over to the backup.

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