Outage in bvoip

Issue with Sign In Mechanism

Resolved Minor
May 16, 2024 - Started 10 months ago - Lasted about 2 hours

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Outage Details

We are investigating a sign in loading screen issue that is affecting new sessions to web client and the non bvoip control portal management page
Latest Updates ( sorted recent to last )
10 months ago - at 05/16/2024 12:52PM

We are investigating a sign in loading screen issue that is affecting new sessions to web client and the non bvoip control portal management page

10 months ago - at 05/16/2024 01:15PM

Our development team is actively working on diagnosing the loading screen issue. We should have an update from them shortly. We will be posted all updates to this status page incident

10 months ago - at 05/16/2024 01:53PM

An update is currently being applied to all accounts to clear the loading screen issue. The preliminary timeline we were given for this update to reach all bvoip data centers globally is approx 1 hour. We will be providing incremental updates until that task is completed.

10 months ago - at 05/16/2024 02:13PM

The system is update is still in progress. All bvoip data centers are being updated in parallel.

10 months ago - at 05/16/2024 02:31PM

Update is 80% completed

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