Outage in bvoip

Issues with some users unable to sign-in

Resolved Minor
March 26, 2025 - Started 9 months ago - Lasted about 3 hours

Incident Report

We have had several reports of some users being unable to login to web client sessions. We are investigating.

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Latest Updates ( sorted recent to last )
9 months ago - at 03/26/2025 10:50AM

We have had several reports of some users being unable to login to web client sessions. We are investigating.

9 months ago - at 03/26/2025 11:33AM

We had a passive maintenance posted earlier https://status.bvoip.net/pages/maintenance/5699a5a3bed7f75e4700031d/67e32fd3c0a040053b572ed0

We are rolling back these changes now.

9 months ago - at 03/26/2025 12:12PM

The rollback is completed. We are now testing to see if things are working properly for the sign-in issues

9 months ago - at 03/26/2025 12:25PM

We have confirmed that all sign-in is successful if you are going through the control portal sign-in pages. We are still investigating issues with local login via webclient url's

9 months ago - at 03/26/2025 12:52PM

Control portal sign-in continues to work properly in every case we have tested. Our engineers have located the issue with the local login problem and we are preparing to push a fix to address that.

9 months ago - at 03/26/2025 01:38PM

We have published a local login fix to all accounts. We are now going go backwards to some accounts and do some spot testing.

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