Outage in bvoip
Issues with some users unable to sign-in
Resolved Minor
March 26, 2025 - Started about 1 year ago
- Lasted about 3 hours
Incident Report
We have had several reports of some users being unable to login to web client sessions. We are investigating.
Components affected
bvoip Control - Multi-Tenant Management PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 1 year ago - at 03/26/2025 10:50AM
We have had several reports of some users being unable to login to web client sessions. We are investigating.
about 1 year ago - at 03/26/2025 11:33AM
We had a passive maintenance posted earlier https://status.bvoip.net/pages/maintenance/5699a5a3bed7f75e4700031d/67e32fd3c0a040053b572ed0
We are rolling back these changes now.
about 1 year ago - at 03/26/2025 12:12PM
The rollback is completed. We are now testing to see if things are working properly for the sign-in issues
about 1 year ago - at 03/26/2025 12:25PM
We have confirmed that all sign-in is successful if you are going through the control portal sign-in pages. We are still investigating issues with local login via webclient url's
about 1 year ago - at 03/26/2025 12:52PM
Control portal sign-in continues to work properly in every case we have tested. Our engineers have located the issue with the local login problem and we are preparing to push a fix to address that.
about 1 year ago - at 03/26/2025 01:38PM
We have published a local login fix to all accounts. We are now going go backwards to some accounts and do some spot testing.
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