Outage in bvoip
Toronto Device Registration Issues
Resolved Maintenance
June 27, 2025 - Started 10 months ago
- Lasted 2 days
Incident Report
We've identified an issue with our Toronto physical device proxy where a subset of devices are failing to register properly. This is unrelated to previous issues we've seen recently in other regions.
We have identified the fix, which we will put in place for this tonight, and that should permanently resolve this issue.
You can temporarily work around this issue by reaching out to support to adjust your servers primary proxy, and then restarting the physical phones.
We have identified the fix, which we will put in place for this tonight, and that should permanently resolve this issue.
You can temporarily work around this issue by reaching out to support to adjust your servers primary proxy, and then restarting the physical phones.
Components affected
bvoip SBC LayerTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
10 months ago - at 06/27/2025 02:49PM
We've identified an issue with our Toronto physical device proxy where a subset of devices are failing to register properly. This is unrelated to previous issues we've seen recently in other regions.
We have identified the fix, which we will put in place for this tonight, and that should permanently resolve this issue.
You can temporarily work around this issue by reaching out to support to adjust your servers primary proxy, and then restarting the physical phones.
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