Outage in bvoip
Queue Login Status not changing when Away, Out of Office, Do Not Disturb
Resolved Minor
December 19, 2025 - Started 4 months ago
- Lasted about 2 hours
Incident Report
We have identified an issue where users are still logged into call queues when their status should log them out of queues based on default settings. We are working on a mass change to address this specific issue across all regions. Stay tuned for updates.
Components affected
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Latest Updates ( sorted recent to last )
4 months ago - at 12/19/2025 02:27PM
We have identified an issue where users are still logged into call queues when their status should log them out of queues based on default settings. We are working on a mass change to address this specific issue across all regions. Stay tuned for updates.
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