Outage in bvoip

1Stream User Not Found Message via SSO

Resolved Minor

March 25, 2026 - Started 26 days ago - Lasted about 2 hours

Incident Report

Summary AI Generated

Users experienced "User Not Found" errors when attempting to sign in to 1Stream via Unified SSO, affecting the 1Stream Integration Services and Control Multi-Tenant Management Portal for 2.5 hours. The issue was resolved by having users flush their DNS cache and restart their browser sessions.

We have had several reports of 1Stream User Not Found when attempting to sign-in via Unified SSO. If you are seeing this error message, run ipconfig/ flushdns and then close out of your browser session, and sign-in again

Components affected

bvoip 1Stream Integration Services bvoip Control - Multi-Tenant Management Portal

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26 days ago - at 03/25/2026 12:44PM

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