Outage in bvoip
DALCLOUD07 Cluster connectivity issue
Resolved Minor
May 28, 2026 - Started 3 days ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
The DALCLOUD07 server cluster in bvoip's Dallas data center became unreachable due to a failed device, affecting the Cloud PBX Platform for 4.8 hours. The data center vendor identified and replaced the faulty equipment. Service was restored and affected accounts returned to normal operation after the equipment replacement was completed.
We have been alerted and confirm one of our server clusters in the Dallas data center is unreachable. We are investigating
Components affected
bvoip Cloud PBX PlatformTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
3 days ago - at 05/29/2026 02:40AM
We have been alerted and confirm one of our server clusters in the Dallas data center is unreachable. We are investigating
3 days ago - at 05/29/2026 02:49AM
We our in touch with our data center vendor in Dallas who is investigating locally
3 days ago - at 05/29/2026 03:08AM
Our Dallas data center vendor confirms that a failed device needs to be replaced. We are moving forward with equipment swap.
2 days ago - at 05/29/2026 06:41AM
Equipment replacement has been completed by our Dallas data center vendor. Affected accounts are starting to return back to normal.
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