**bvoip – Control Portal Sign-In Incident** Users were unable to sign in to the Control Multi-Tenant Management Portal via SSO, receiving a "User Not Found" error. The issue was identified and remediation was applied within approximately one hour. The incident was classified as minor and affected access to the multi-tenant management portal.
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We received some reports of users not being able to sign in via the control portal SSO with User Not Found. We have identified and remediating this issue.
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