Outage in Bynder
Issues with Thumbnail Preview Generation and Derivative Creation
Resolved MinorIncident Report
Summary AI Generated
Bynder experienced a 21.9-hour incident where thumbnail preview generation and derivative creation failed across Global and US portals, causing users to see missing thumbnail images and asset derivatives. The issue was identified and resolved with a deployed fix, though assets uploaded during the incident period still required thumbnail regeneration. Users were able to continue uploading assets normally throughout the incident.
We are currently investigating reports of delays and failures regarding thumbnail previews and derivative creation across our Global and US portals. Users may notice missing thumbnail preview images or asset derivatives. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, please continue uploading assets as usual.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 04/23/2026 07:40PM
This incident has been resolved.
MONITORING
7 days ago - at 04/23/2026 01:15AM
A fix has been deployed and we are monitoring results. Assets uploaded during the incident will still be missing their thumbnails. We are investigating regeneration of all effected assets.
IDENTIFIED
7 days ago - at 04/23/2026 12:46AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 days ago - at 04/22/2026 09:46PM
We are currently investigating reports of delays and failures regarding thumbnail previews and derivative creation across our Global and US portals. Users may notice missing thumbnail preview images or asset derivatives. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, please continue uploading assets as usual.
Latest Bynder outages
Issue with DAT Transformation URL - 1 day ago
Issues with Asset Bank and delayed uploads - 1 day ago
Automations not functioning as expected - 1 day ago
Open Asset Bank Portals Inaccessible - 14 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
