Outage in Caf
Service Disruption — Face Liveness, Face Authenticator & Facial Biometrics
Resolved MajorIncident Report
We are investigating reports of a service disruption affecting Face Liveness, Face Authenticator, and Facial Biometrics. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 10/01/2026 07:49PM
This incident has been resolved. Facial Biometrics, Face Liveness, and Face Authenticator are operating normally. We will publish a full summary once our post-incident review is complete.
MONITORING
15 days ago - at 10/01/2026 07:18PM
A fix has been applied and we are actively monitoring the services to confirm full recovery. Face Liveness, Face Authenticator, and Facial Biometrics are being closely observed. Further updates will be provided as the situation develops.
INVESTIGATING
15 days ago - at 10/01/2026 07:11PM
We are investigating reports of a service disruption affecting Face Liveness, Face Authenticator, and Facial Biometrics. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Latest Caf outages
Partial Outage — [GLOBAL API] Basic Data Sync - 16 days ago
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