Outage in Cakemail
Issue with our Email Designer
Resolved Minor
March 10, 2025 - Started 12 months ago
- Lasted about 1 hour
Incident Report
We’re currently experiencing an issue with our Email Designer, preventing users from accessing or editing their email templates. Our team is actively working to resolve the issue as quickly as possible.We understand how important this feature is for your campaigns, and we sincerely apologize for the inconvenience. We’ll provide updates as soon as we have more information.Thank you for your patience and understanding. If you have any urgent concerns, please reach out to our support team at support@cakemail.com.
Components affected
Cakemail Classic API Cakemail Email Designer Cakemail Email Designer Cakemail Classic AppNeed to monitor Cakemail outages?
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Latest Updates ( sorted recent to last )
INVESTIGATING
12 months ago - at 03/10/2025 03:59PM
We’re currently experiencing an issue with our Email Designer, preventing users from accessing or editing their email templates. Our team is actively working to resolve the issue as quickly as possible.We understand how important this feature is for your campaigns, and we sincerely apologize for the inconvenience. We’ll provide updates as soon as we have more information.Thank you for your patience and understanding. If you have any urgent concerns, please reach out to our support team at support@cakemail.com.
MONITORING
12 months ago - at 03/10/2025 04:21PM
We have identified the root cause of the issue and implemented a solution to address the intermittent issues affecting key services. Our team is closely monitoring the situation to ensure system stability.
Latest Cakemail outages
Slower performance on the app - 23 days ago
Cakemail Tracking isn't accessible at the moment (automated) - about 1 month ago
Cakemail Next-gen - Next-gen API isn't accessible at the moment (automated) - about 1 month ago
Cakemail Classic - Classic App isn't accessible at the moment (automated) - about 1 month ago
Cakemail Classic - Classic API isn't accessible at the moment (automated) - about 1 month ago
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