Outage in Cakemail
Issue with our Email Designer
Resolved Minor
March 10, 2025 - Started about 1 year ago
- Lasted about 1 hour
Incident Report
We’re currently experiencing an issue with our Email Designer, preventing users from accessing or editing their email templates. Our team is actively working to resolve the issue as quickly as possible.We understand how important this feature is for your campaigns, and we sincerely apologize for the inconvenience. We’ll provide updates as soon as we have more information.Thank you for your patience and understanding. If you have any urgent concerns, please reach out to our support team at support@cakemail.com.
Components affected
Cakemail Classic API Cakemail Email Designer Cakemail Email Designer Cakemail Classic AppTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 year ago - at 03/10/2025 03:59PM
We’re currently experiencing an issue with our Email Designer, preventing users from accessing or editing their email templates. Our team is actively working to resolve the issue as quickly as possible.We understand how important this feature is for your campaigns, and we sincerely apologize for the inconvenience. We’ll provide updates as soon as we have more information.Thank you for your patience and understanding. If you have any urgent concerns, please reach out to our support team at support@cakemail.com.
MONITORING
about 1 year ago - at 03/10/2025 04:21PM
We have identified the root cause of the issue and implemented a solution to address the intermittent issues affecting key services. Our team is closely monitoring the situation to ensure system stability.
Latest Cakemail outages
Cakemail.com isn't accessible at the moment (automated) - about 1 month ago
We are currently experiencing an issue affecting email delivery - about 1 month ago
API is currently experiencing some issues - about 2 months ago
API is currently experiencing some issues - about 2 months ago
Cakemail Classic - Classic App isn't accessible at the moment (automated) - about 2 months ago
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