Outage in Call2Teams

Failing Calls and Registrations

Resolved Minor
December 20, 2023 - Started almost 2 years ago - Lasted about 16 hours

Incident Report

A High CPU issue on the serving SBC aeuwa08 20.126.150.164/32 caused a failover to the secondary SBC aeuwf08 40.69.2.153/32.

This is standard policy in this issue

A routing issue, which was the cause of the call failures, requires further testing. We have addressed the High CPU issue so feel confident that this will not trigger the issue again.

Components affected
Call2Teams SBCs - Europe

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