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Outage in Callbell

Facebook Messenger outbound issues

Resolved Minor
November 15, 2023 - Started over 2 years ago - Lasted about 11 hours

Incident Report

Currently it's not possible to send outbound messages through our Facebook Messenger integration due to issue with Meta Cloud API. We are currently investigating this incident and will provide a fix as soon as possible.
Components affected
Callbell Facebook Integration

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Latest Updates ( sorted recent to last )
INVESTIGATING over 2 years ago - at 11/15/2023 06:10PM

Currently it's not possible to send outbound messages through our Facebook Messenger integration due to issue with Meta Cloud API. We are currently investigating this incident and will provide a fix as soon as possible.

IDENTIFIED over 2 years ago - at 11/14/2023 11:30PM

Meta identified the issue and it's working on a fix.

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