Outage in Callbell

Delayed events / notifications issues

Resolved Minor

March 01, 2024 - Started almost 2 years ago - Lasted about 11 hours

Incident Report

Since 10 PM UTC we noticed that our notification queue is not processing at the correct rate push notifications, webhook events and delivery notifications. Our team is investigating on the issue.

Components affected

Callbell Facebook Integration Callbell Instagram Integration Callbell Email Callbell Web Dashboard Callbell Mobile App Callbell Telegram Integration Callbell WhatsApp Integration Callbell Public API

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Latest Updates ( sorted recent to last )

INVESTIGATING almost 2 years ago - at 02/29/2024 09:00PM

Since 10 PM UTC we noticed that our notification queue is not processing at the correct rate push notifications, webhook events and delivery notifications. Our team is investigating on the issue.

Latest Callbell outages

Major outage - 4 months ago

WhatsApp QR unavailable - 6 months ago

Dashboard currently unavailable - 7 months ago

Platform slowness - 7 months ago

Media Send Impacted (Gupshup Integration Only) - 11 months ago

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