Outage in Callbell

Delayed events / notifications issues

Resolved Minor
March 01, 2024 - Started over 1 year ago - Lasted about 11 hours

Incident Report

Since 10 PM UTC we noticed that our notification queue is not processing at the correct rate push notifications, webhook events and delivery notifications. Our team is investigating on the issue.
Components affected
Callbell Facebook Integration Callbell Instagram Integration Callbell Email Callbell Web Dashboard Callbell Mobile App Callbell Telegram Integration Callbell WhatsApp Integration Callbell Public API

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Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 02/29/2024 09:00PM

Since 10 PM UTC we noticed that our notification queue is not processing at the correct rate push notifications, webhook events and delivery notifications. Our team is investigating on the issue.

Latest Callbell outages

Major outage - 29 days ago
WhatsApp QR unavailable - 3 months ago
Dashboard currently unavailable - 4 months ago
Platform slowness - 5 months ago
Media Send Impacted (Gupshup Integration Only) - 8 months ago

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