Outage in CallHippo
Service Degradation
Resolved MajorIncident Report
Our monitoring has alerted us to a potential downstream service issue with our suppliers that may be impacting multiple services
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/20/2025 12:20PM
This incident has been resolved.
MONITORING
4 months ago - at 10/20/2025 12:05PM
We are seeing significant signs of recovery. Most requests should now be succeeding. We continue to work through a backlog of queued requests. We will continue to monitor and provide additional information.
IDENTIFIED
4 months ago - at 10/20/2025 10:33AM
We’re currently experiencing a global outage affecting calls due to issues with AWS, Vonage, and Twilio. Our teams are actively working with partners to restore services soon.
INVESTIGATING
4 months ago - at 10/20/2025 10:30AM
Our monitoring has alerted us to a potential downstream service issue with our suppliers that may be impacting multiple services
Latest CallHippo outages
Cloudflare Outage Impacting CallHippo - 3 months ago
Delayed Database operations - 4 months ago
Callhippo API Response Delay - 5 months ago
Temporary Call Disruption Due to DB Upgrade - 8 months ago
Unable to use CallHippo web and dialer - over 1 year ago
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