Outage in CallHub

CallHub is facing service disruption with voice calls broadcast for US / Canada numbers

Resolved Major
April 11, 2024 - Started 8 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating the matter with the concerned team and will keep you posted on it. Sorry for the inconvenience.
Components affected
CallHub Phone Calls
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/11/2024 08:56PM

This incident has been fixed and voice calls are working fine. It was a caching issue on one of our servers. We are considering it resolved now.

Sorry for the inconvenience caused to you.

MONITORING 8 months ago - at 04/11/2024 07:58PM

We have identified the problem and placed a fix to resolve it. Voice calls should work for all CallHub customers. We will share more insights later.

We are still monitoring the voice services at our end.

INVESTIGATING 8 months ago - at 04/11/2024 07:37PM

We are currently investigating the matter with the concerned team and will keep you posted on it.

Sorry for the inconvenience.

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