Outage in CallTower

Unable to Log Into Comm Portal

Resolved Minor
February 27, 2023 - Started over 2 years ago - Lasted 37 minutes
Official incident page

Need to monitor CallTower outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CallTower, and never miss an outage again.
Start Free Trial

Outage Details

CallTower support is investigating multiple reports of customers not able to log into Comm Portal but has not identified/confirmed there is an issue on our network or with our services. CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.
Components affected
CallTower CT Cloud Voice
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/27/2023 02:06PM

CallTower Engineering has fully restored services to Comm Portal and CT Cloud Communicator.

CallTower will be closing this master case and all associated cases. Within three business days, an Official Root Cause Analysis (RCA) or a Preliminary RCA will be available and provided to customers upon request.

INVESTIGATING over 2 years ago - at 02/27/2023 01:30PM

CallTower support is investigating multiple reports of customers not able to log into Comm Portal but has not identified/confirmed there is an issue on our network or with our services.

CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.

Latest CallTower outages

Five9 Inbound/Outbound Call Failures - about 1 month ago
CT Cloud Voice EAS Service Down - about 2 months ago
US Webex Customers experiencing call quality degradation, or call failures - 3 months ago
US Webex Customers experiencing call quality degradation, or call failures - 3 months ago
Cisco Webex Calling quality degradation. - 3 months ago

Status Page Aggregator Built for IT Managers

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook