CT Cloud Fax Inbound Fax to Email

The issue with Inbound CT Cloud Fax to Email is now considered resolved. All associated cases will be closed out.

Default messaging: CallTower will be closing this master case and all associated cases. Within three business days, an Official Root Cause Analysis (RCA) or a Preliminary RCA will be available and provided to customers upon request.

CallTower Engineers are continuing to work with Microsoft on a permanent fix. CallTower Support has had customers confirm functionality is back to normal with the workaround in place.

CallTower has opened a master case for this issue as it is affecting more than one CallTower customer. This issue may or may not directly affect your services. If you are affected, please report the issue to support@calltower.com. CallTower will post a final update on status.calltower.com upon the permanent fix from Microsoft.

CallTower Engineers have identified the issue with CT Cloud Fax and have placed a workaround. CallTower Engineers are working with Microsoft on a permanent resolution.

CallTower has opened a master case for this issue as it is affecting more than one CallTower customer. This issue may or may not directly affect your services. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise.

CallTower Engineers are continuing to investigate the issue with CT Cloud Fax to email with urgency.

CallTower has opened a master case for this issue as it is affecting more than one CallTower customer. This issue may or may not directly affect your services. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise.

CallTower Engineers continue to investigate the issue with CT Cloud Fax to email with urgency.

CallTower has opened a master case for this issue as it is affecting more than one CallTower customer. This issue may or may not directly affect your services. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise.

CallTower support is investigating multiple reports of an issue with CT Cloud Fax but has not identified/confirmed there is an issue on our network or with our services.

CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.