Outage in CallTower
Intermedia Inbound Calls Failing
Resolved Minor
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Outage Details
Components affected
CallTower TelaxLatest Updates ( sorted recent to last )
CallTower has continued to test and is confident that the issue affecting inbound calls to the Intermedia Contact Center has been resolved. Please reach out to support@calltower.com if you are still experiencing any issues.
CallTower will be closing this master case and all associated cases. Within three business days, an Official Root Cause Analysis (RCA) or a Preliminary RCA will be available and provided to customers upon request.
CallTower is aware of an issue affecting inbound calls to Intermedia Contact Center. CallTower has deployed a fix and is testing now to confirm resolution.
*CallTower has opened a master case for this issue as it is affecting more than one CallTower customer. This issue may or may not directly affect your services. If you are affected, please report the issue to support@calltower.com.
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